Rekrutmen yang Dibuat untuk Kecepatan Asuransi dan Perbankan
Perusahaan asuransi dan bank merekrut dalam skala besar. Neufast menghadirkan wawancara AI yang konsisten dan terstruktur untuk setiap pelamar—lebih cepat, tanpa kompromi.
1,5x
Produktivitas agen penjualan baru yang direkrut melalui wawancara AI
88%
Pengurangan waktu perekrutan di AIA Bhd
865
Cabang-cabang Bank Danamon didukung oleh satu alur kerja rekrutmen
2
Bahasa dinilai berdampingan: Inggris dan Bahasa Indonesia
AIA Bhd + Neufast
Rekrutmen penjualan asuransi dengan peningkatan produktivitas 1,5x pada agen penjualan baru
AIA Bhd. adalah perusahaan asuransi terkemuka di Malaysia, tempat mereka telah menjalankan bisnis sejak 1948. Mereka menawarkan serangkaian solusi keuangan termasuk produk Perlindungan, Kesehatan, Kecelakaan Pribadi, Tunjangan Karyawan, Asuransi Umum, KPR, dan Pensiun untuk memenuhi kebutuhan perlindungan dan keamanan finansial pelanggan kami di setiap tahap kehidupan.
INDUSTRI
Asuransi
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KARYAWAN
2,400+
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LOKASI
Malaysia
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PRODUK NEUFAST
Video Interviewing and Assessment Solution
Challenge
As a leading insurer in Malaysia, AIA Bhd. serves 5.2 million customers nationwide. To maintain its large customer base and continue delivering exceptional service, AIA Bhd. needs to recruit a significant number of sales agents on a regular basis. However, the sheer volume and frequency of recruitment present several challenges:
Volume Rekrutmen Tinggi
Each year, AIA Bhd. hires thousands of sales agents, which puts immense pressure on their HR team to manage many applications in a short period of time.
Biaya Rekrutmen Tinggi
The traditional hiring process, including screening, interviewing, and assessing candidates manually with average turnaround time of 8 days for candidates to complete the interview, is time-consuming and resource-intensive, leading to escalating recruitment costs.
Menjaga Konsistensi dan Kualitas
Ensuring consistent and unbiased assessments for every candidate while managing high volumes can be challenging, risking the potential for missed talent or inefficient hires.
Solution
AIA Malaysia’s newly launched platform, AI Recruiter, is powered by Neufast’s advanced AI Interview technology, transforming the recruitment process for AIA’s agency force. Neufast’s platform automates the entire interview lifecycle—from scheduling to candidate evaluation—enabling interviews to take place virtually at any time, providing unparalleled convenience.
For sales agents, with focus on key performance metrics such as policy submissions, campaign activations, client appointments, and follow-ups, the AI autonomously conducts interviews, evaluates candidate responses based on these critical metrics, and provides accurate, data-driven recommendations, enabling AIA to make faster and more informed hiring decisions.
Neufast plays a pivotal role in helping AIA tackle high-volume recruitment challenges by attracting a wider talent pool, significantly reducing time-to-hire, and efficiently screening and filtering large numbers of candidates in a short time. By eliminating manual scheduling and streamlining candidate assessments, Neufast empowers AIA to focus on top talent. For candidates, the solution offers the flexibility to schedule interviews on their terms, allowing for better preparation and a more comfortable interview experience.
Outcomes
1,5x peningkatan produktivitas dengan kenaikan premi bruto baru oleh karyawan baru
Pangkas rata-rata waktu penyelesaian wawancara oleh kandidat dari 8 hari menjadi 1 hari, menghasilkan pengurangan waktu perekrutan sebesar 88%
Peningkatan kualitas talenta dengan kumpulan talenta yang lebih luas untuk keberagaman
AIA Malaysia dianugerahi Digital Transformation of the Year pada Agustus 2024 dengan wawancara AI terintegrasi dengan AIA Recruiter
Bank Danamon
Management trainee hiring standardised in
two languages across 865 branches
The Bank Danamon was established in 1956 and is one of the leading banks in Indonesia. As of 31 March 2024, the company manages consolidated assets of IDR 227 trillion together with its subsidiary, PT Adira Dinamika Multi Finance Tbk (Adira Finance).
Bank Danamon operates a large network of 865 regular branches, Islamic finance branches, and subsidiary branches across Indonesia, supporting a wide range of banking and financial services. To support its large-scale operations and future talent development initiatives, the bank continuously recruits management trainees and young professionals across different functions and regions.
INDUSTRY
Bank
KARYAWAN
-
LOCATION
Indonesia
NEUFAST PRODUCTS
Video Interviewing and Assessment Solution
Challenge
As the leading Bank in Indonesia, Bank Danamon operates a large network of 865 regular branches, Islamic finance branches and its subsidiary branches, which requires a large number of employees.
Besides as one of Indonesia’s leading banks, Bank Danamon faces several recruitment challenges in managing large-scale
hiring initiatives:
Large Recruitment Demand
Each year, AIA Bhd. hires thousands of sales agents, which puts immense pressure on their HR team to manage many applications in a short period of time.
High Screening Workload
Managing large numbers of applications can be time-consuming and resource-intensive for recruitment teams.
Multilingual Candidate Assessment
Recruitment processes need to support both English and Bahasa Indonesia to accommodate diverse candidate pools.
Consistent Competency Evaluation
Assessing leadership, teamwork, communication skills, and customer orientation consistently across candidates is critical for management of trainee recruitment.
Solution
Bank Danamon cooperated with Neufast in the recruitment of Danamon Bank Management Trainees in September 2024. Neufast’s differentiated AI-powered recruitment platform helped Bank Danamon streamline and standardize its management trainee hiring process through scalable video interviewing and competency-based assessment capabilities.
Neufast provided Bank Danamon with a highly scalable and automated one-way video interviewing cloud platform in both English and Bahasa Indonesia, enabling efficient recruitment across diverse candidate pools in Indonesia.
The solution included automated competency assessment of leadership, customer obsession, teamwork, effective communication, and other key workplace competencies based on Natural Language Processing (NLP) technology and Industrial and Organizational (IO) Psychology principles.
Neufast’s competency scoring also passed the four-fifths rule of measuring adverse impact with no adverse effect on gender for top scorers, supporting fair and structured candidate evaluation.
To improve accessibility and candidate convenience, the platform enabled applicants to complete interviews seamlessly using PCs, laptops, Android devices, and iPhones.
Outcomes
Proses rekrutmen management trainee yang disederhanakan dan distandarkan di seluruh evaluasi kandidat
Skalabilitas rekrutmen yang lebih baik melalui alur kerja wawancara video AI otomatis
Aksesibilitas yang lebih baik bagi kandidat dengan dukungan untuk PC, laptop, perangkat Android, dan iPhone
Memungkinkan rekrutmen multibahasa dalam bahasa Inggris dan Bahasa Indonesia
Konsistensi dan objektivitas yang lebih baik dalam penilaian kandidat berbasis kompetensi
Mendukung evaluasi kandidat yang adil dengan penilaian kompetensi yang lulus aturan empat perlima tanpa dampak merugikan terhadap gender pada pencetak skor teratas
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Bukan Janji--Bukti
Disukai oleh para Pemimpin SDM di Seluruh Dunia
Grup Carlsberg Asia
Keberhasilan Uji Coba 6 Bulan: Carlsberg Asia Group Menandatangani Kemitraan Jangka Panjang dengan Neufast
“Hasil survei pengguna internal dari uji coba 6 bulan secara keseluruhan positif, terutama untuk laporan penilaian PDF AI Neufast. Kami sangat senang dan puas dengan kinerja platform wawancara video online ini. Kami menandatangani kontrak dua tahun. Kami sangat menghargai dukungan dan bantuan Anda dalam kemitraan kami.” — Taman Sains dan Teknologi Hong Kong (HKSTP)
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