Keputusan Pengambilan Pekerja Terbukti & Impak Perniagaan
How Can We Help You?
Welcome to the Neufast Help Center. We are committed to providing users, recruiters, candidates, universities, and enterprise clients with the support and resources needed to use the Neufast platform efficiently and confidently.
Whether you need assistance with AI video interviews, online assessments, account access, technical troubleshooting, or platform configuration, our Help Center provides guidance and support for common questions and operational needs.
Account & Login Support
Get help with account access, password reset, recruiter login, candidate login, and user profile management.
AI Video Interview Guidance
Learn how to complete asynchronous and conversational AI video interviews, test your devices, and prepare for online interviews.
Online Assessment Support
Access support for multiple choice questions (MCQ), short answer assessments (SAQ), and online written test troubleshooting.
Technical Requirements
Find recommended browser settings, internet requirements, device compatibility, microphone and camera setup guidance for interviews and assessments.
Recruiter & Administrator Support
Learn how to create interviews, manage candidates, review assessment reports, configure scoring criteria, and manage recruitment workflows.
Integration & API Support
Access technical guidance for API integration, external system connectivity, and enterprise deployment support.
Security & Privacy
Understand how Neufast protects user data through secure platform architecture, encrypted communication, and privacy-focused assessment workflows.
Semua Yang Anda Perlu Tahu Tentang Neufast
Let’s Collaborate with Neufast
Nilaikan calon di luar resume dengan ujian penilaian berkuasa AI yang direka untuk mengukur kemahiran teknikal, kebolehan kognitif, kecekapan bahasa, kecekapan khusus peranan dan kesediaan kerja.
Neufast menyokong pelbagai format penilaian, termasuk respons temu duga video, soalan aneka pilihan (MCQ) dan penilaian jawapan pendek, membolehkan perekrut menilai calon dengan cara yang paling relevan dan berkesan.
Dapatkan pandangan yang lebih mendalam tentang keupayaan calon, kenal pasti pekerja terbaik dengan lebih pantas dan buat keputusan pengambilan pekerja dengan lebih tepat dan yakin.

Bukan Janji--Bukti
Disayangi oleh Pemimpin HR di Seluruh Dunia
Soalan Lazim


