利用智能自动化技术，将筛选、面试和候选人遴选速度提高 80%。
How Can We Help You?
Welcome to the Neufast Help Center. We are committed to providing users, recruiters, candidates, universities, and enterprise clients with the support and resources needed to use the Neufast platform efficiently and confidently.
Whether you need assistance with AI video interviews, online assessments, account access, technical troubleshooting, or platform configuration, our Help Center provides guidance and support for common questions and operational needs.
Account & Login Support
Get help with account access, password reset, recruiter login, candidate login, and user profile management.
AI Video Interview Guidance
Learn how to complete asynchronous and conversational AI video interviews, test your devices, and prepare for online interviews.
Online Assessment Support
Access support for multiple choice questions (MCQ), short answer assessments (SAQ), and online written test troubleshooting.
Technical Requirements
Find recommended browser settings, internet requirements, device compatibility, microphone and camera setup guidance for interviews and assessments.
Recruiter & Administrator Support
Learn how to create interviews, manage candidates, review assessment reports, configure scoring criteria, and manage recruitment workflows.
Integration & API Support
Access technical guidance for API integration, external system connectivity, and enterprise deployment support.
Security & Privacy
Understand how Neufast protects user data through secure platform architecture, encrypted communication, and privacy-focused assessment workflows.
关于Neufast 你需要知道的一切
Let’s Collaborate with Neufast
通过人工智能驱动的评估测试，对简历以外的候选人进行评估，这些测试旨在衡量技术技能、认知能力、语言能力、特定岗位能力和工作准备情况。
Neufast 支持多种评估形式，包括视频面试回答、多项选择题 (MCQ) 和简答题评估，使招聘人员能够以最相关、最有效的方式评估候选人。
更深入地了解候选人的能力，更快地识别出优秀人才，并更准确、更自信地做出招聘决策。
利用智能自动化技术，将筛选、面试和候选人遴选速度提高 80%。
style="fontsamily:sssssssssssssssssssp. style="color:#0066FF;">全球人力資源領導者遍佈全球
嘉士伯亚洲集团
六个月试点项目取得成功：嘉士伯亚洲集团与Neufast签署两年合作协议
为期六个月的试点项目内部用户调查结果总体积极，尤其对Neufast AI的PDF评估报告评价很高。我们对这款在线视频面试平台的表现非常满意。我们已签署为期两年的合同。非常感谢贵方在合作过程中给予的支持和帮助。
利用智能自动化技术，将筛选、面试和候选人遴选速度提高 80%。
关于Neufast 你需要知道的一切
